LMTDC3003A
Perform spotting function in dry cleaning operations

This unit of competency covers the skills and knowledge required to perform spotting techniques on articles received for dry cleaning. It includes identifying a wide range of stains on a variety of fabrics, determining spotting requirements and suitable spotting agents, and carrying out spotting procedure.

Application

This unit of competency applies to operators who are responsible for implementing spotting procedures within a dry cleaning operation. It requires skill in spotting all types of stains on common as well as special fabrics, and involves the use of standard and specialist spotting agents.

The identification of common stains and required spotting procedure without implementing spotting procedures is covered by LMTDC2011A Identify pre- and post-spotting requirements.

Work may be conducted in small to large scale enterprises and may involve individual and team activities. Work is performed within defined procedures under direct supervision.

This unit requires the application of skills associated with problem solving to identify stains and determine cleaning requirements, as well as an application of technical language, literacy, numeracy and technology used in a wide range of spotting techniques. Demonstrated skills in initiative and learning are required to undertake a range of spotting challenges. This unit also requires the ability to plan and organise pre- and post-spotting requirements to ensure efficient and effective dry cleaning operations using appropriate measurement techniques and equipment.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Identify spotting agents

1.1. Types ofspotting agents are identified and classified

1.2. Applications of spotting agents to specific stain types are determined

1.3. Application procedures for spotting agents are identified

1.4. Safety and handling requirements of spotting agents are considered

2. Identify stain

2.1. Procedures for identifying the type of stain are followed

2.2. Type of stain and its characteristics are correctly identified

3. Determine spotting requirements

3.1. Special fabrics are identified

3.2. Fabric requirements are determined prior to selection of spotting agent

3.3. Appropriate spotting agent is identified according to stain characteristic and fabric requirements

3.4. Spotting requirements for common stains are identified and appropriate method selected

3.5. Advanced spotting processesand procedures are considered and appropriate method selected

3.6. Information is sought to support skill development when stains or spotting techniques are difficult to identify

4. Prepare to carry out spotting procedure

4.1. Work area is prepared according to procedural requirements and resource requirements

4.2. Factors affecting spotting procedures are identified and control measures implemented

4.3. Personal protective equipment is correctly applied

4.4. Spotting agents are prepared and mixed according to manufacturers' instructions, workplace procedures and occupational health and safety (OHS) practices.

5. Carry out spotting procedure

5.1. Fabrics or materials are handled according to fabric requirements

5.2. Machine or equipment is operated in accordance with manufacturer's instructions, workplace procedures and OHS practices

5.3. Spotting technique is applied correctly in accordance with workplace procedures and spotting agent directions

5.4. Article is dried correctly

5.5. Article is hung or stored correctly, labelled, and taken to the correct area for dry cleaning

5.6. Relevant documentation is completed

Required Skills

Required skills

Required skills include:

identifying particular stains and their removal procedures

identifying special fabrics

selecting appropriate spotting agent

selecting appropriate spotting technique

preparing work area

identifying factors affecting efficacy of process and implementing control measures

using personal protective equipment

preparing and mixing spotting agents

accurately using related measuring and other dispensing or dosing equipment

correctly applying spotting technique

drying article

hanging, storing, labelling and transferring article

recording non-removable stains and defects

maintaining quality requirements for each stage of the process

documenting, assessing and transferring information

reading, interpreting and following information on work specifications, standard operating procedures,work instructions and other reference material

maintaining accurate records

communicating within the workplace

sequencing operations

meeting specifications

clarifying and checking task-related information

carrying out work according to OHS practices

Required knowledge

Required knowledge includes:

the range of spotting agents and their application to specific stains

application procedures for spotting agents

the differences between oxidising and reducing bleaches

rules for bleaching

acceleration processes

safety and handling and storage requirements of spotting agents

procedures for stain identification

types of stains and their characteristics

the characteristics and qualities of special fabrics

requirements for handling and care of fabrics during the spotting process

characteristics of fibres, fabrics, and dyes or colours, and the effects of the spotting procedure

spotting techniques and procedures

machinery and equipment requirements of spotting techniques

factors affecting the spotting process

personal protective equipment required for spotting procedures

measuring equipment and numeracy relevant to preparing solutions

workplace procedures for the mixing and preparing of spotting agents

procedures for operating machines and equipment associated with spotting processes

workplace or store policies and procedures

environmental aspects of related to workplace and machine or equipment operation and manual handling

OHS practices, including hazard identification and control measures

quality practices

workplace practices

practices for recording and reporting

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

It is essential that types of stains can be identified on a range of fabrics, as identified in the range statement.

Consistent performance should be demonstrated. In particular look to see that:

fabric characteristics and care requirements are identified prior to selection of spotting procedure

spotting agents and procedure selected are appropriate to the type of stain, fibre and fabric, and dye and colour characteristics

spotting activity is conducted according to workplace procedures and the needs of the specific garment or item

safety standards for handling spotting agents are applied during all work activity

spotting procedure applied, including agents used, is documented

workplace quality standards are achieved in dry cleaning outcome.

Context and specific resources for assessment

Assessment may occur on the job or in an appropriately simulated environment and requires access to work areas, materials and equipment and to information on workplace procedures and OHS practices.

Method of assessment

This unit may be assessed independently or in combination with other relevant units.

Guidance information for assessment

Assessment processes and techniques must be culturally appropriate and appropriate to the language and literacy capacity of the candidate and the work being performed.


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Legislative/regulatory requirements

All work must comply with relevant federal and state or territory legislative or regulatory requirements

Types of special spotting agents

Types of special spotting agents include:

wet-side and dry-side agents:

sodium thiosulphate

formic acid

oxalic acid

iodine

acetone

methyl alcohol

oxidising and reducing bleaches

digestion agents

solvents

detergents

Safety and handling requirements

Safety and handling requirements may include:

personal protective equipment

procedures for use of certain types of container materials (e.g. plastic and metal)

flammability

solubility

sample testing requirements

requirements for mixing and diluting

Procedures for identifying the type of stain

Procedures for identifying the type of stain may include:

considering the information provided by the customer

identifying the colour of the stain

identifying the feel or odour of the stain

Type of stain

Types of stain may include:

organic or non-organic

dye stains

albumin stains

protein stains

vegetable adhesives

mustard

tomato sauce

wine

Special fabrics

Special fabrics may include:

taffeta

satin

crepe

chiffon

moire fabrics

embossed fabrics

pile fabrics

velvet

metallic fabric

pigment print

flock prints

acetate sharkskin

sequins

wools and silks

smooth silks and cottons

Fabric requirements

Fabric requirements may include:

tamping requirements

brushing requirements

special needs for keeping fabric flat or not

rinsing needs

procedures for use of certain equipment and chemicals

susceptibility to breaks and creasing

side of fabric upon which to apply spotting

Advanced spotting processes and procedures

Advanced spotting processes include:

digestion

bleaching

Advanced spotting procedures include:

steam treatment

synthetic detergent treatment

ammonia action

chemical action

oxidising

reducing

Resource requirements

Resource requirements may include:

spotting board

drying cabinet

tumbler

spotting brushes

spatula

towel

cheesecloth

blotters

relevant machines and equipment

Factors affecting spotting procedures

Factors affecting spotting procedures

time

temperature

moisture

pH concentration

Workplace procedures

Workplace procedures may include:

requirements prescribed by legislation, awards, agreements and conditions of employment

standard operating procedures

work instructions

oral, written and visual communication

quality practices, including responsibility for maintenance of own work quality and contribution to quality improvement of team or section output

housekeeping

tasks related to environmental protection, waste disposal, pollution control and recycling

OHS practices

OHS practices must include hazard identification and control, risk assessment and implementation of risk reduction measures specific to the tasks described by this unit, and may include:

manual handling techniques

standard operating procedures

personal protective equipment

safe materials handling

taking of rest breaks

ergonomic arrangement of workplaces

following marked walkways

safe storage of equipment

housekeeping

reporting accidents and incidents

other OHS practices relevant to the job and enterprise

Relevant documentation

Relevant documentation may include:

information about the procedure employed

customer invoicing

customer pick up information


Sectors

Unit sector

Dry Cleaning and Laundry Operations


Employability Skills

This unit contains employability skills.


Licensing Information

Not applicable.